• FAMILY FUN

  • Waiau Waterfall

  • Driving Creek Railway

Terms and Conditions

Reception Hours

Reception is open daily
Summer: 8:30am - 8:00pm 
Winter: 9.00am - 6.00pm
Christmas Day: shortened hours
 

Check-in and Check-out times

Check-in time is from 2pm on the day of arrival. Check-out time is 10am on the day of departure. Late check-outs may be possible with prior arrangement. 

 

Late Check-in

If you are arriving later than 6:00pm, we ask that you contact our reception staff during office hours to make alternative check-in arrangements. You may call on 0800 26 76 46 or email reservations@coromandeltop10.co.nz

 

Deposits and Payments

Peak Periods and Public Holidays - full cost of stay is payable at the time of booking - no refunds.
Peak Holiday period from the 22nd of December to January 12th.

Low and High Season - The deposit is the 1st night rate and is due at the time of booking, the remaining amount is due 14 days before arrival - free cancellation up to 14 days prior to arrival, no refund given if the booking is cancelled within 14 days of your arrival. 

No refund will be given for early departure due to weather conditions.

Groups - 25% of total cost of your booking payable within a week of making the booking (non refundable)  - 75% due at least 3 months prior to your arrival with the balance payable 14 days prior to your stay. 

 

Minimum stay/tariffs

Minimum stay periods may apply to weekends, public holidays and peak season. Management reserves the right to alter tariffs without notice. Tariffs may change depending on availability and occupancy.

 

Child Ages

Child age is 2 to 14 years inclusive - where child rates are offered. Children under 2 years old stay free.

 

Pet Policy

Sorry we do not accept pets in our park.

 

Conduct

We ask that all guests restrict their noise level after 10.00pm and before 7.00am. No music or radios after 10.00pm. Alcohol must only be consumed on sites booked to guests. Coromandel TOP 10 Holiday Park reserves the right to refuse entry and/or request termination of booking without refund regarding disorderly conduct. 

 

COVID-19 Vaccination Policy and Traffic light protection

From the 25th March 2022 guests and visitors will no longer be required to scan in using the Covid Tracer App. From the 5th April 2022 guests and visitors will no longer need to show a My Vaccine Pass to enter our park.

Our standard cancellation applies to all bookings, however if you can longer make your booking because you have tested positive for Covid and have to isolate, then you are entitled to a credit to be used on a future booking at our park.

 A big thank you to everyone who has supported us over the past 4 months as a vaccinated park, we appreciate your support and understanding. Please do not hesitate to contact us if you have any questions. 

 

Data Use Terms and Conditions

When you register or give us personal information when making a reservation with us, it will be held on the TOP 10 Holiday Park Group central database. Your personal details will then be able to be accessed by TOP 10 Holiday Parks Central Office and other TOP 10 Holiday Parks if you are making a reservation with them. Coromandel TOP 10 will not, except as required by law, share this information with any other third parties without your permission.

Coromandel TOP 10 and/or the TOP 10 Central Office may send out periodic emails informing you of special offers, updated information and new services. You will always have the opportunity to unsubscribe to these communications.

If you purchase a TOP 10 Membership Card all of the Conditions of the Card will apply. These can be viewed here https://top10.co.nz/member-conditions.

 

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